ECommerce Manager - On site Community, Social Services & Nonprofit - Lexington, MA at Geebo

ECommerce Manager - On site

Wilson Farm Inc Wilson Farm Inc Lexington, MA Lexington, MA Full-time Full-time $28 an hour $28 an hour 11 days ago 11 days ago 11 days ago Who is Wilson Farm? Wilson Farm has been in operation at its present location since 1884.
Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff.
We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.
Who are we looking for? Wilson Farm, Lexington, MA seeks an experienced, hands-on manager to lead our e-commerce Department.
This is a full-time, in-store position - no remote option (5 days, 45-50 hours/week, which may evolve as you get to know the business and during our peak seasons, holidays and events, will likely increase).
This position starts at $28.
00/hr.
If you love food and anything associated with food, you will love working at Wilson Farm.
We are a high-energy, customer-focused, hard-working organization and have fun at our jobs.
We are all about team work here! Primary responsibilities for E-Commerce Manager:
Maintain and expand e-commerce presence Assist in maintaining inventory and pricing on e-commerce platforms Oversee customers' online shopping experience including but not limited to initiating and completing selection process for customers' online orders; assisting in retrieving and filling customer orders accurately and on time; and working with customers and customer service to keep customers happy Work with the Marketing Department in order to improve quality and traffic acquisition Develop analytics on the e-commerce business to yield improvements Research market in order to discover new trends and technologies to improve e-commerce performance Provide analysis of key business metrics and site performance Assist in managing and controlling expenditures Lead/manage small team of in-store shoppers, including scheduling Requirements:
Minimum of 3 years relevant experience in e-commerce - ideally with food-specific retail, event planning or hospitality industry Flexible and adaptable work style (priorities can shift quickly), can-do attitude Enthusiastic, innovative and outgoing personality
Qualifications:
Experience with both MACs and PCs Proficient with Adobe Dreamweaver and online shopping platforms including Shopify, TicketSpice, Mercato/Doordash/GrubHub/Instacart, etc.
Proficient with Microsoft Office Suite Strong communication skills:
verbal and written Benefits Competitive wages commensurate with experience Health and Dental insurance with generous premium contribution by Wilson Farm 401 (k) plan with employer match Paid Time off Annual bonus and a 25% employee discount Friendly, customer-driven environment Wilson Farm, Inc.
is an E/O/E.
Job Type:
Full-time Pay:
$28.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.

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